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User data deletion (Facebook login)

If you signed in to our app with Facebook and want us to delete the personal data associated with it, follow these steps:

How to request deletion of your data

  1. Send an email to:soporte@spidersecurity.co
  2. Use this subject line:Solicitud de eliminación de datos - Facebook
  3. Include in the message:
    • Your full name
    • The email address linked to your account
    • Your Facebook user ID (if you know it)

Processing time

We will process your request within 7 business days of receiving the email.

Data that will be deleted

Once the request is received and verified, we will delete:

  • Internal user identifier
  • Basic profile data obtained from Facebook
  • Authentication tokens (if any)
  • Information linked to your account on our platform

We may keep minimal information when required by legal obligations.

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